Wayne & Austin are an extraordinary team! Their professionalism, personalized service, expeditious manner, & friendliness & relatability are unparalleled!!! This has been a very challenging year for me & their partnership is truly a gift! They negotiate, communicate, & recommend effectively & I would recommend & use them again anytime for my real estate endeavors! Thank you!!!
We needed to sell our house quickly due to an employment relocation and a neighbor referred Wayne and Austin. We couldn't have been happier with their expertise and service. From the market predictions being spot-on to exceptional service during the entire process, we feel like we won the lottery when we contracted with them! Moving can be stressful and having a realtor who understands and knows how to relieve some of the pressure is invaluable. Communication was excellent and prompt. They were engaged from beginning to end and personable. They were sincere in wanting to help and even available to take care of a few loose ends on our behalf after we moved out of state. Wayne and Austin are an incomparable team and we highly recommend them.
Wayne and Austin were extremely knowledgeable about the Richmond home market and provided us with helpful information as we purchased our home. Their communications with us and the seller's agent were very clear and prompt. Our closing happened on schedule and we were very pleased with their oversight of the entire process. We would use them again for sure.
Thanks so much to Wayne and Austin for guiding us through our most recent home purchase. Working with this professional team has been an absolute pleasure! They were always available when we needed showings or advice and remained positive and enthusiastic throughout the process. Their collective experience and great senses of humor actually made the process a smooth and enjoyable one! Thanks again Gauthiers!
Wayne, I wanted to take just a moment to send you a formal "thank you" for all you help, assistance, expertise and counseling. I knew when John and Stacey recommended you that I would be pleased but you exceeded Erik and my expectations on both sale and purchase. Your analysis helped us establish the perfect pricing strategy that sold our home in less than a week with multiple offers. You worked diligently during the negotiations to secure maximum value for us. You also arranged enough time to find a new residence. You went above and beyond in helping us get the home past inspection including the infamous "power washing." You were very patient with us in finding the right home in the Fan. It took multiple showings and moving quickly when I suitable home was found. You also had great expertise on the right neighborhoods in the Fan that were desirable and not transient. Another noteworthy item is that once the sales were completed you did not disappear. You continue to help us and provide service. Obviously we will be recommending you to others and know you will continue to be very successful. Please forward this email to anyone who needs references or your superiors. With respect and thanks, Mark Becker & Erik Deleon
Wayne and Austin are a wonderful team and go well beyond the extra mile to assist their clients. They treat others with great kindness and respect and are excellent in communication also. I cannot recommend them highly enough. We had the pleasure of using Wayne as both a buyer's and seller's agent.
Wayne Gauthier is the absolute best! As first-time homebuyers in the Richmond area, we were referred to Wayne through a work colleague and are so very thankful! Wayne is super knowledgeable about the home buying process in general, as well as particulars of the Richmond market, and quickly educated us about what to expect throughout the entire journey. He helped us identify exactly what we were looking for -- and equally important -- what we were not looking for (which sounds basic but can sometimes be hard to nail down), what communities and neighborhoods matched those needs/wants, what kinds of questions to ask the sellers, and how to negotiate the contract, inspection and final sale. Coming from the D.C. area during a time when houses were selling like hotcakes in Richmond, it was extremely hard to schedule viewings in advance, particularly several in back-to-back proximity. Houses were being listed in the morning and being purchased that evening for $20-40k over asking price in cash, giving us little to no chance to see a place before it sold. Knowing this, Wayne was incredibly proactive about informing us about new or upcoming listings that matched our interests, and worked magic to fit us in with clients unexpectedly; he even offered to go by himself several times and FaceTime us on walk throughs! When we were able to get an offer in, he gave us great guidance on what we we could do to make ours accepted quickly (before others came in) or as competitive as possible. House hunting can be stressful, no doubt, especially when you're under a deadline, but Wayne actually made the hectic, long-distance search for a house an enjoyable process. Thanks to him, we ended up finding our dream home in the neighborhood we fell in love with about halfway into the home search, and almost gave up hope on. Wayne assured us to keep the faith, and he was right, as always. We finally made the big move to Richmond last June, and Wayne was one of the first people to stop by the house and welcome us. Not knowing too many people here before the move, it was so nice and reassuring to know that we already had at least one friend in Wayne. We continue to keep in touch with him and look forward to getting his mailers, which have great information about seasonal things to do in the area. The Christmas light house tour was especially fun! Eight months into our time here in Richmond, the house looking more and more like our home, and life is great. Thanks for helping to make it possible, Wayne!
Wayne helped my husband and I buy our very first home! I was a very picky buyer and he was patient the whole way through and ended up helping us get the perfect first home for us. He and his daughter Austin, also helped us sell that very first home. And fast, I should say! That can be attributed to the work they put in making sure our listing looked like a show home. Can't say enough positive things about the services we received in our first home buying and selling experience.
We had the best experience working with Wayne and Austin. They were incredibly helpful explaining the home buying process, finding and viewing houses, throughout closing, and have continued to support us even after closing. When walking through houses, we appreciated their timeliness, expertise on good home maintenance and potential renovation, and attention to detail. They worked to understand what we wanted in a home and helped as an affirming voice when we faced tough decisions.
Congrats to Wayne Gauthier for being voted as one of the best Realtors in the region by Richmond Magazine. I would recommend working with Wayne to anyone looking for a house in the Richmond area. He makes home buying fun and is incredibly well informed!